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Privacy Policy

This document outlines our commitment to safeguarding your personal data and ensuring compliance with applicable data protection regulations.

Last updated: January 2026

Privacy Policy

We, Brain1 GmbH, are delighted that you have visited our website at https://brain1.com/ and are using the Brain1 app.

This privacy policy explains what data we collect when you visit our website, use our app, for contract processing, for marketing measures and for other processing listed in the privacy policy, how we use it and to whom we pass it on. We also inform you about your rights to information, correction, objection and deletion of your data.

We use your data exclusively in accordance with the applicable data protection regulations. If we use your data for other purposes, we will inform you in advance and, if necessary, ask for your consent. You can revoke your consent at any time free of charge. The legality of the processing prior to revocation remains unaffected.

We may update this privacy policy from time to time to bring information up to date or to reflect changes in the law. For new processing purposes that affect your data already provided, we will, where required by law, obtain separate consent from you or inform you of significant changes by email.

1. General

1.1 Responsible body and contact details

We, Brain1 GmbH, are the responsible body within the meaning of data protection law insofar as we process your personal data.

Brain 1 GmbH

Domhofstrasse 65

63263 Neu-Isenburg

Germany

Email: info@brain1lab.com

We have appointed a data protection officer for our company:

Dr Georg F. Schröder, LL.M.

legal data Schröder Rechtsanwaltsgesellschaft mbH

If you have any questions about data protection or would like to contact us or our data protection officer, please feel free to get in touch with us at any time. Simply write to: info@brain1lab.com

1.2 Processing and storage period

As the responsible body, it is our duty to process your data only to the extent permitted by law and to secure the processing with appropriate protective measures.

We only store your data for as long as is necessary for the purpose for which it was collected, unless a legal basis requires longer storage. Your data will then be deleted.

The various processing operations we carry out and the associated information are listed under point 3 – Data processing.

1.3 Data transfer

We only pass on personal data to third parties in the following cases:

  • If you have expressly given us your consent in accordance with Art. 6 (1) (a) GDPR.
  • If this is legally permissible and necessary for the fulfilment of a contractual relationship or for the implementation of pre-contractual measures, e.g. to payment or shipping service providers (in accordance with Art. 6 (1) (b) GDPR).
  • If there is a legal obligation to disclose, e.g. to authorities, social security institutions or law enforcement agencies (in accordance with Art. 6 (1) (c) GDPR).
  • If the transfer is necessary to safeguard our legitimate interests or to assert, exercise or defend legal claims and there are no overriding interests on your part that are worthy of protection (in accordance with Art. 6 (1) (f) GDPR).
  • If we use external service providers (processors) in accordance with Art. 28 GDPR, who only process your data in accordance with our instructions and are bound to data secrecy, e.g. in the IT or marketing area.

1.4 Transfer to third countries

Your personal data is generally processed in Germany or within the EU, where the GDPR guarantees a high level of data protection. If we commission service providers outside the EU, a lower level of data protection may apply in these countries.

For transfers to third countries, we ensure compliance with data protection requirements in accordance with Art. 44 ff. GDPR through EU standard contractual clauses. When commissioning service providers in the USA, data is transferred on the basis of the adequacy decision of the EU-US Privacy Framework, provided that the company is certified. Otherwise, we use standard contractual clauses.

2. Your data protection rights

Under the General Data Protection Regulation, you have various rights with regard to your personal data. These rights are listed below:

Right of access pursuant to Art. 15 GDPR

You have the right to obtain information about the personal data we process. This includes information about the purposes of the processing, the categories of data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for storage, and the origin of your data if it has not been collected directly from you.

In addition, you may request information about automated decisions, including profiling, and the logic used in the process, as well as the possible effects of this processing. You may also obtain information about the safeguards pursuant to Art. 46 GDPR when your data is transferred to third countries.

Right to rectification pursuant to Art. 16 GDPR

You have the right to have inaccurate data stored by us corrected without delay and incomplete data completed.

Right to erasure pursuant to Art. 17 GDPR

You have the right to request the erasure of your personal data in accordance with Art. 17(1) GDPR. However, this right does not apply if the processing is necessary for exercising freedom of expression, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

Right to restriction of processing pursuant to Art. 18 GDPR

You have the right to request the restriction of the processing of your personal data if you have contested that your data is inaccurate, if it has been processed unlawfully, if it is needed for legal proceedings after we no longer need it, or if you have lodged an objection due to your particular situation, as long as it is not clear whether our legitimate reasons prevail.

Right to be informed pursuant to Art. 19 GDPR

If you exercise your right to rectification, erasure or restriction of processing, we are obliged to notify all recipients to whom we have disclosed your data, unless this is impossible or would require a disproportionate effort. You also have the right to be informed about these recipients.

Right to data portability pursuant to Art. 20 GDPR

You have the right to receive your personal data in a structured, commonly used and machine-readable format or to request its transfer to another controller, provided that this is technically feasible.

Right to withdraw consent pursuant to Art. 7(3) GDPR

You may revoke your consent to data processing at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless there is another legal basis for processing. The lawfulness of the processing carried out on the basis of your consent until then shall not be affected by your revocation.

Right to lodge a complaint pursuant to Art. 77 GDPR

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority. This applies in addition to other possible administrative or judicial remedies.

Right to object pursuant to Art. 21 GDPR

If we process your personal data on the basis of our overriding legitimate interest, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.

If we use your data for direct marketing, you have the right to object to the processing of your data for advertising purposes at any time. In this case, we will immediately stop processing your data for direct marketing purposes.

3. Data processing

In the following, we would like to give you a detailed overview of the individual data processing operations, as well as the purposes, legal bases, storage periods and recipients of this data.

3.1 Website

3.1.1 General

When you visit our website without providing us with further data by registering or using the contact form, we automatically collect technical log data (so-called log files) that is sent from your device to our server. This includes, among other things:

  • IP address
  • Date and time of the request
  • URL of the subpage accessed
  • URL of the referring page (referrer URL)
  • Access status/HTTP status code
  • Browser type, language and version
  • Operating system

This data processing is necessary to display our website to you and to ensure its security and stability. The legal basis is Art. 6 (1) lit. f GDPR, as the processing is necessary to safeguard our legitimate interests.

The data will be deleted as soon as it is no longer required for the display of the website, but no later than seven days after your visit. The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. There is no possibility for the user to object to this.

3.1.2 Cookies

Our website uses cookies. These are small text files that are stored on your device. There are two types of cookies:

  • Session cookies: temporarily stored during your visit and deleted at the end of the browser session.
  • Persistent cookies: stored longer and enable recognition on a later visit (including third-party cookies).

When cookies are set, they collect and process certain user information, such as browser and location data and IP address values, to an individual extent.

(1) Technically necessary cookies ("Necessary")

The use of technically necessary cookies serves to simplify your use of our website and to ensure security. Some functions cannot be offered without these cookies.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest). Data will be deleted as soon as it is no longer required for the purpose—particularly when you leave the website.

You can generally deactivate or restrict cookies via your browser settings. If technically necessary cookies are deactivated, it may no longer be possible to use all the functions of the website to their full extent.

(2) Functionality, website optimisation, user behaviour analysis and advertising cookies ("preferences, statistics, marketing")

We may work with advertising partners to make our website more interesting. These cookies help us improve our online offering and provide a user-friendly service.

Legal basis: your consent in accordance with Art. 6 (1) (a) GDPR.

You can withdraw your consent at any time with effect for the future. Your personal data will be deleted as soon as you withdraw consent or it is no longer required to achieve the purpose.

Configuring your browser settings

Most web browsers accept cookies automatically. You can configure your browser to accept only certain cookies or none. Please note that you may not be able to use all functions of our website fully.

3.2 Pre-contractual and contractual processing

We collect personal data about you in the context of pre-contractual relationships and when concluding a contract. This includes, for example, your first and last name, your address, your e-mail address or your means of payment.

Legal basis: Art. 6 (1) (b) GDPR. If you have also given your consent: Art. 6 (1) (a) GDPR.

Your data will be deleted as soon as it is no longer required, subject to statutory retention periods (up to 10 years, e.g. HGB/AO).

For payment processing, we transmit required payment information to payment service providers. Legal basis: Art. 6 (1) (b) GDPR.

3.3 Contact options

When you contact us (e.g. by telephone, contact form or email), personal data is collected. This data is stored and used exclusively for processing your enquiry or establishing contact.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest) or Art. 6 (1) lit. b GDPR (contract-related).

Your data will be deleted after processing your enquiry, unless retention obligations apply.

3.4 Marketing and advertising measures

3.4.1 Newsletter registration

If you subscribe to our email newsletter, we will send you regular information about our offers. The only mandatory information required is your email address.

We use the double opt-in procedure. By confirming the link, you consent to processing in accordance with Art. 6 (1) (a) GDPR.

You can unsubscribe at any time via the link in the newsletter. After unsubscribing, your email address will be deleted unless further processing is permitted by law.

3.4.2 Competitions

From time to time, we may offer surveys or competitions. Depending on participation, additional data may be required (e.g. address for prize delivery, email/phone for contact, date of birth for age verification).

Legal basis: Art. 6 (1) (b) GDPR. Any further use (e.g. publishing a winner) only with consent.

After completion, we delete your data unless we are permitted/required to store it for another legal reason.

3.5 Brain1 app

3.5.1 General

Brain1 is an application for brain training and mental fitness, available as a mobile app for Android, iOS, virtual reality application (Meta Quest / Oculus) and via our website (brain1.com) (collectively “Brain1”).

It offers interactive exercises and games to improve memory, concentration, responsiveness and logical thinking. Exercises are individually tailored to your performance level.

Obtaining the mobile app

When downloading via Google/Apple platforms, certain data is transferred (e.g. account info, device ID, time of download). This processing is carried out by the platform providers; we have no influence.

  • Google: https://policies.google.com/privacy
  • Apple: https://www.apple.com/legal/privacy/de-ww/
  • Meta: https://www.meta.com/legal/privacy-policy/

Use via the website

Using Brain1 via the website processes technical data (IP address, browser type/version, date/time) needed to provide the service.

3.5.3 Storage period within the app

Unless otherwise specified, we store your personal data until you request deletion, revoke consent, or the original purpose no longer applies.

  • Account data and training data – until your account is deleted
  • Backup copies – up to 30 days after deletion
  • Technical log data – up to 30 days
  • Billing data – per statutory retention (usually 10 years)

You can delete your account via app settings (“Account management” → “Delete account”) or website account settings. After deletion, data may remain in backups up to 30 days before final deletion.

If legal retention obligations apply (e.g. transaction data for tax/accounting), those parts remain until retention expires.

3.5.4 Recipients and processors

To provide Brain1, we work with service providers acting as processors under Art. 28 GDPR.

Service providerPurposeData location
Microsoft AzureHosting, databases and storageEU (Germany)
Meta PlatformsAnalytics via Meta SDK / VR integrationEU/USA
Google FirebasePush notifications (FCM)EU/USA
StripePayment processing on our websiteEU/USA
AppleIn-app purchases (iOS)EU/USA
GoogleIn-app purchases (Android)EU/USA
Email delivery serviceTransactional emails and (with consent) marketing emailsEU

3.5.5 Data transfers to third countries

Our backend systems are hosted in the European Union (Germany). Your data therefore remains within the EU.

Some providers (e.g. Meta, Google, Apple) may process data outside the EU/EEA (in particular USA). We ensure an adequate level of protection using safeguards under Art. 46 GDPR, especially standard contractual clauses, and additional technical and organisational measures.

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